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COVID-19 Re-Opening Policies and Procedures

Dear PCCHH Community,

We so appreciate all of the love and support that you have shown during this time of closure. It has been a challenge as a small business for us, and you as well. We know that especially for those of you who rely on the services at PCCHH to support your health and well-being for specific physical and emotional care this pause to our offerings has been especially challenging.

As a small business owner, wife, mother, daughter, sister, and fellow human being trying to navigate these unprecedented times please know that while everything is still unknown about what the future will look like as we continue to move through this pandemic, one thing that you can count on is that we will always be looking at ways to bring you the same high level of skill and compassion in all of our services.

The health and safety of everyone will remain our priority, and we will continue to evaluate stages to our re-opening as well as policies and/or precautions that need to be in place as more information becomes available about this virus. As a global society we are in this together, and my heart is with all of you wishing you inner calm and peace as we move forward.

While we are excited to see all of you again, and thrilled to be moving forward, and we ask for your patience and understanding as we continue to make decisions in this ever evolving pandemic.

 


WHAT YOU NEED TO KNOW ABOUT CHANGES TO OPERATIONS: It will take us all some time to adjust to our new normal practices. To keep you aware of what will be different when you come for a service at PCCHH we wanted to make sure you are aware before arrival of some changes.

  1. Masks: Masks are required for EVERYONE while inside PCCHH. You will not be permitted inside without a mask. This is non-negotiable. We will have modifications available for when clients are face down.
  2. Contact Free Payment: We will be booking all appointments with the credit card that you wish to pay for your treatment, and will be processing payment ahead of time on the morning of your appointment. You will be emailed a receipt.
  3. Gratuity: If bringing cash for gratuity please bring exact change to place in envelopes for the therapists. We will not be making change for large bills.
  4. Remote Scheduling: To ensure that we have as few of people in the center at a time as possible, and so our therapists can focus on the time between sessions being dedicated to hygiene and cleaning we will also be scheduling all appointments via telephone once we begin rescheduling until further notice.
  5. Staggering Appointments: We will be staggering appointments to allow for proper cleaning time and to minimize the number of people inside PCCHH at any given time.
  6. Do Not Bring Unscheduled Friends or Family : We will only be allowing clients who are booked for services to be inside of the center. Unscheduled friends and family are not permitted to accompany you to your appointment unless you are a minor or have a medical necessity.
  7. Personal Items: We ask that you limit your personal items brought inside the center to only necessary items. We do however suggest you bring your own water bottle to limit the use of paper cups that we provide.
  8. Arrival: Please do not arrive more than 5 minutes early so that we can limit close physical proximity between clients. If you happen to arrive early please wait in your car or there are benches at the end of the hall where you can have a seat until your therapist unlocks the front door at the time of your session.
  9. Waiver/Consent: You will be required to sign a health form an informed consent for each session. No services will be rendered until these documents are signed.
  10. Hand Washing: Upon entering please use the restroom to wash your hands for a minimum of 20 seconds prior to the beginning of a session.
  11. Discontinued Use of Hot Packs: We will no longer be offering warm wraps prior to session.
  12. Session Time: We have missed you and want to bring as much comfort and reassurance to you as possible. We will however be keeping conversation brief before, during and after your treatment to ensure that staff do not run over on session time, and can have proper time to fully sanitize the space between each client. Please be respectful of this need for your practitioner.
  13. Shoes: We will be asking you to remove your shoes prior to entering the treatment room. (Therapist will be wearing PCCHH only shoes.)
  14. Clothing: We have added new bins to each treatment room and ask for you to keep all of your items inside these designated bins.
  15. Do Not Touch: We will be asking you not to touch any products or items that are not essential to your session. If you are interested in anything please ask your practitioner to assist you.
  16. Facial Massage: We will be temporarily discontinuing facial massage unless requested. If requested the therapist will use gloves & possibly a face shield for this portion of the massage session.
  17. Couples Massage: Unfortunately, at this time we will not be offering same room couples sessions.
  18. No Tolerance Policy: Staff will only be open to working on clients who are kind and are willing to abide by PCCHH policies.
  19. Practitioner At Will: If for any reason the therapist feels that performing the treatment would be a risk for your health or their own they will have the authority to have you reschedule for a different time when it would be safe for all parties. If this were to occur you would receive a full refund.

 

HYGIENE & CLEANING: We have always made the practice excellent hygiene and cleaning a priority, and we will be continueing these as well as increasing these measures to meet or exceed all CDC guidelines and recommendations for sanitation and hygiene.

What have we added? (Some of this isn't new, but we wanted to let you know.)

  • Masks & Aprons: All staff will wear a mask and fresh apron for each session.
  • Gloves, Goggles, & Face Shields: Staff will be using gloves, goggles and face shields at their discretion during sessions.
  • Hand washing: Staff will be washing their hands, up to their elbows, for a minimum of 20 seconds frequently throughout the day. (This isn't new, but we wanted to let you know.)
  • We have added hepa air purifiers to each of our treatment rooms
  • We are using EPA approved, Rejuvenate™ disinfectants to deliver hospital-grade strength without the harsh side effects of the chemicals to sanitize all treatment spaces and common areas between each service. Rejuvenate is eco-friendly, consistent with our goal to also look after the wellness of our planet.
  • We always provide clean sanitized linens, towels, robes for each service
  • We have hand sanitizer and disinfecting wipes available for use throughout the center

WHEN TO CANCEL?: We want to inform you that we are instituting a firm sick-policy. If you may be sick, have possibly been exposed to someone with COVID-19 or come into contact with anyone who may be contagious within the last 14 days, or need to care for a loved one who is ill – PLEASE STAY HOME.  This applies to all illnesses , and even questionable symptoms that you otherwise might self-diagnose as allergies, as a precautionary measure while there is a heightened concern around COVID-19.

We ask that even if this is within the window of our 24-hour cancellation policy that you call to communicate and reschedule until you are fully recovered and no longer contagious or displaying symptoms. Cancellation fees for illnesses will be waived.

Please note that when you arrive at the center you will be asked to fill out a health information waiver, and any client showing any symptoms will be asked to reschedule their appointment out of respect for the well-being of everyone.

TRAVEL: We ask that if you have traveled to an area in which you have a high likelihood of being exposed to COVID-19 that you postpone your return to PCCHH for the indicated 14 days.

WE WILL BE HOLDING ALL OF OUR STAFF TO THE SAME STANDARDS THAT WE ASK OF YOU: We never like to cancel appointments unless completely necessary, and we will make every effort to provide an option to see another one of our highly skilled bodyworkers to avoid disruption to your schedule. We hope that you will understand and appreciate our precaution if we do need to modify or cancel any appointments in an effort to keep you and everyone else healthy. Our staff will be required to take their temperature daily prior to arrival.

We hope that by instituting these firm boundaries that you will feel less anxious in remaining to care for your body, mind and spirit here at PCCHH.

We are all interconnected and moving through this day by day as it evolves together. You are not alone. Please know that all of us here at PCCHH miss you and look forward to bringing you relief and restoration as we come back together as a community.

Please do not hesitate to reach out if you have any questions or concerns, or if you would like to find out more information about receiving distance cellular expansion and healing sessions from the comfort of your own home. nikki@pghhealthandhealing.com


THANK YOU FOR PARTNERING WITH US

TO ENSURE

THE HEALTH AND SAFETY

OF ALL OF OUR

CLIENTS AND STAFF!

 

We will continue to keep you updated on when we will be able to re-open and any changes.

We continue to hold a vision of peace, healthbalance for our community and entire world population.

In Peace,

Nikki Remic and the PCCHH Staff.

 

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The Breath as Connection: Guided Meditation with the Physical, Emotional, Mental and Spiritual Body

As we start into week two of PCCHH being closed due to COVID-19 (coronavirus) I felt drawn to reach out with a video to have a moment of connection with you, and have a way to still offer you some stress relief while we are closed.

In this 17:31 minute video I will introduce myself to those of you I have never met in person, and then share some guided relaxation with the intention of to creating more ease and peace in your physical, emotional, mental and spiritual systems during this stressful time.

Making this video was definitely outside of my comfort zone, but I'm always looking for personal growth opportunities, so here goes!

Comment, share, and let me know if you would like to be supported with more short videos.

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Temporary Closure Due to COVID-19

Dear PCCHH Community,

As the concerns about COVID-19 (Coronavirus) continue to grow, stress rises, and we are all faced with uncertain times, we have decided to make the decision to close PCCHH as of Monday, March 16th and remain closed until at least Wednesday, April 1st

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A Message About COVID-19 (Coronavirus)

Dear PCCHH Community,

We wanted to take a moment to reach out during this time of stress and uncertainty regarding the recent and growing concerns of COVID-19 (Coronavirus). 

We have taken time to pause and reflect on our operations as we move forward day-by-day, moment-by-moment, choosing how to best continue to care for you and our staff.

At this time, we remain open, and we want to assure you that we are taking extra steps to do our part to keep you, your family and everyone who steps into PCCHH safe and healthy. 

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Bodywork for More Than the Physical Body


Suicide. Even the word shakes me to my core. Not only because I have lost loved ones in this tragic way in the past, but I think because it reminds me of how fragile life itself is. The recent tragic deaths in the media over the past week have raised more awareness and topics of conversation around suicide and mental health. It’s had me take pause and sit back thinking about how I was raised in a society that shunned ever showing emotion that could be considered anything other than positive, anything that wouldn’t be seen as being a “good” girl, and the emphasis was on always putting on a good front. It’s something that I think has a whole new depth for people now with social media painting a persona that may or may not be real for others to compare themselves to. But why are we comparing ourselves. We are all human and experiencing a range of emotions is a beautiful, messy, enjoyable, and yes, sometimes very painful part of the experience. The emotional body is not one to be ignored or something that we should be ashamed of. We all know sadness, just as we all know joy. One is not right and one is not wrong. They are both part of he experience that connects us all. And for some the emotional body and mental body may experience imbalance just like the physical body. All of which require care.

Reflecting on the emotional body I am reminded about the depth of hands on bodywork and energy work here at PCCHH. Not only for our clients, but for myself personally. It isn’t just from studying that I have such a passion for what we offer, it is because of the personal transformation that I have experienced myself and seen first hand in others. The energy of Cellular Expansion and Healing has transformed places of grief and trauma that talk therapy alone could only ever scratch the surface of. By receiving sessions I not only have found more peace, but I no longer react from these old places in my history. Instead I can be in the moment to be present and enjoy life around me rather than coming from a place of fear, anger and reactivity. I can also say that receiving massage from a mindful and compassionate massage therapist, like those here at PCCHH, has taught me ways to put my guard down for my emotions to be present rather than trying desperately to stuff them inside. I whole heartedly see what we offer as more than just “body” work. It is essential care for the physical body, emotional body, mental body and spiritual body all rolled into one.

As practitioners, and as fellow human beings. We get it. We are here for you. And we see our service as a place of oneness. We may just be a few steps ahead on the path of healing, able to guide a light for you to transform and find a place of peace as well.

“Cellular Expansion and Healing has allowed me to release anxiety and depression. The work has allowed me to shift emotional baggage in ways no other work has ever been able to.” Amy

I don’t want to come from a new age place of making you believe that emotions will no longer exist. They will. You will just have a path of more ease when the emotions arise. Bodywork is as though a dear friend is holding your stress away from you for a while, so that you can take your next breath, and realign with your soul.

You are not alone. We are here.

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